I have 2 pending withdrawals at Grand Reef Casino (5000$ and 4000$) I won a jackpot on Pink Panther. My first withdrawal request was made the 20th of september, almost one month ago.
When I chat or call, they always answer me the same thing: I will be paid very soon, they will communicate with their finance department and give me feedback about that, etc. They apologize.
I do not find this delay normal and I wonder if I'll be paid one day.