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SlotWolf Casino - Declining withdrawal of 900 USD for no reason

RESOLVED

Complaint Info

Disputed casino

SlotWolf Casino

Amount

$ 900

Posted on March 1, 2023

Hello!

I'm a member of SlotWolf casino, fully verified, and have VIP status...I won 900$ and put it to withdraw, and then all hustle started...

I provided all documents I had been asked for, and even though I was verified, they ask me to upload my Id&selfie, documents from my business, banks statement from my business, bank statement from my personal account, and skrill statements all for the past 6 months, and I did. After that, they asked me to provide screenshots of withdrawals from other casinos, and I did...still not enough, after that they asked me for screenshots of withdrawals in all casinos for the past 6 months, and I did...Now they canceling my withdrawal without explanation...

Askgamblers, please solve this problem cause is getting ridiculous...I have all screenshots and chat transcripts, and I'm tired, I spent 2 days just calling banks, looking for documents, and finding all transactions they asked me for..

AskGamblers
Posted on March 3, 2023

Dear SlotWolf Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Posted on March 3, 2023

Now its a problem with the email from skrill its missing one letter..they told me to make another deposit and try to introduce the correct one...ill reply right back when ill get the cashout..thank you!

Posted on March 3, 2023

I received it..Thanks Askgamblers!!!

AskGamblers
Posted on March 3, 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.