SlotV Casino - Trying to steal my deposits

Dear VIKA212,

I'm sorry that you have faced obstacles while going through the verification process in our casino. But we in the SlotV are strictly respecting the verification regulations that are written in our rules, sections 6 and 8 respectively.

As our Security Service informed you didn't pass video verification because you didn't give correct answers to all questions.

Sincerely yours,
SlotV

Your rules can not allow you to steal player deposits and engage in illegal enrichment at the expense of PERSONAL DEPOSIT customers .I passed verification, know the number used to play . I was verified and answered all questions about my account, except the number, I do not have to learn my mobile number is registered specifically for gambling sites and I am a real person, which at the moment impudently try to steal his money. Also, I believe that this fraud could be made because a few days before I took 1100 euros from their other project (AVENTO NV) casino franc (where I played too about a year in minus 1000 euros and, consequently, no videoreficiencies from me were not requested. But here they asked just four days after registration and deposit. the demand for a thieving casino one-give me my money, otherwise I will spread the complaint against you at all gaming forums

Dear SlotV Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved.

Thanks in advance for your cooperation.

I have not used any bonuses or promotional offers, these unscrupulous casino workers just tried to steal my money, apparently in the hope that the girl will not pass the video conference and you can steal a large deposit, but I passed it, or because I have withdrawn money from another casino anvento nv, video verification after 4 days of play without major winnings is absolute nonsense, please pay attention to this and stop the insolent theft of the casino

I hope the new players to think hard before bringing their money here, a month and a half client is trying to get their money, and the casino stubbornly ignores all the complaints and drags out terms, apparently for them the amount of 700 euros is some kind of prohibitively huge. Apparently, and this complaint casino plans to ignore, more than 4 days waiting for their response, and they keep quiet. My complaint to the Gambling Commission casino also ignore me for 2 weeks, just an incredibly cruel attitude to the average player, a real scam

Dear VIKA212,

We're sorry that your SlotV account has been blocked but there were legitimate reasons.
As we have already mentioned above, our company strictly adheres to the rules set out on the website that every registered user must accept.
The reason for blocking your funds is the verification failure that revealed the following violations:
-The Player didn't answer all the questions about personal data that he was asked. These questions included more than just a phone number.
-The Player clarified that he was placing bets using information from syndicate channels, and this is prohibited by betting rules, paragraph 2.5:
- bets were made by a group of betting partners acting in concert (by a syndicate) in order to exceed the limits set by the company;
- any dishonest methods of obtaining information or circumventing restrictions established by the company were used by the client.

Sincerely,
SlotV Casino

I ask once again to pay attention of all players, thinking to make a deposit here on ridiculous criteria on which they are trying to steal your own money
1.Do not answer personal questions? What exactly, I answered the question about the data login, means of deposit, gaming activity, etc. What other questions I have not answered, this is a lie from the casino
2.I used public media to select their bets and betting analytics is specifically my business, not the casino's, as the criteria for selecting my bet and about the syndicates is a fantasy casino, I have not received a win from my account and both won and lost. 90% of my bets were on the top tournaments under the auspices of the Uefa and tennis tournaments atp
90% of my bets were on top eeffa tournaments and atp tennis. 3.There were no limits and I didn't bet in maxbet and I bet small amounts with average stack (50-100 euros, what was also mentioned during the video conference) and again on big tournaments, bets on which take any bookmaker office in the world.
To sum up - as I said I did not rely on the honesty of the casino and I think they are the real cheaters who are trying to make me look like a dishonest player, but the fact is that I am a real player and they stole my deposit in addition to my small winnings for which I am trying to fight. My verification was after 4 days of using the casino (and notice the casino does not argue the reason for the video conference) with a large deposit and my demand to give me my money (deposit), then I'll forget about this wretched casino and will never contact him again. My position is that avento nv either try to steal my deposit or punish me for winning their other casino (at which I played and lost more than a year, and, oh my god, no video verification was required from me). Dear Askgamblers, please help me get my honest deposit, this is my last remaining money

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that SlotV Casino management acted in accordance with their Terms and Conditions. The player unfortunately breached Casino's T&C and Betting Rules:

General T&C

30.2. SlotV reserves the right to refuse to return any funds or reverse transaction until the User's identity is verified and the payment method for which the refund has been requested have been verified. You agree that, for purposes of such verification, SlotV may request proper identification and/or proof of ownership of the payment method that was used for the deposit. If the documents are not provided by the user within five (5) days from the date of the request, we reserve the right to close the account and withhold the funds that were in the gaming account.You may contact our online support service by sending an e-mail to: [email protected]

Betting Rules:

2.5. The company reserves the right to close the game account and cancel all bets made on this account, if the company determines that:

- bets were made by a group of betting partners acting in concert (by a syndicate) in order to exceed the limits set by the company;

- any dishonest methods of obtaining information or circumventing restrictions established by the company were used by the client.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.