Hi, I have been a player in SlotsPlus casino since Dec 1st,2011. I have been loosing my first deposits.. On Dec 24th,2011 I claimed their saturday bonus and got $95 bonus after my $100 deposit. I played my favorite game, BlackJack ( which is an allowed game by their coupon terms ) and made a withdrawal of $2092 . While I have been on my vacation and not reachable by phone, they sent me an email with a request for my personal documents , since I had them on my desktop ready, I sent it back to the casion's security dept.
After the holidays , coming back home, I could see that they did not process my withdrawal. I contacted their security team directly and also their support with few emails , but all my emails have been IGNORED !!
I still have not been paid or got any new update what is the status of my $2092 withdrawal and when I will be paid.
If I may add a personal comment, before I opened my account I could see they
welcome players from my country, Canada ,and I was sure it's OK to risk my money
in their casino, but I had no idea they are ignoring payments after withdrawal and don't reply to emails AT ALL ! ( I'm very much worried about my fair and lucky winnings)