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Slots Jungle Casino Deposit Scam

RESOLVED
Complaint Info
Disputed casino Slots Jungle Casino
Reason Software glitch
Posted on May 16, 2014

I deposited $30 to the cashier at the Slots Jungle site. I then attempted to play instant play games but was unable to do so as I got the error notice: Game unable to load due to undefined error. Press OK to continue. After trying this several times I received a phone call from "Chris" to verify my deposit information. He then said that everything is okay on his end and that I should be able to play. I could not. Everytime I tried to contact someone through live chat it was "Chris" and he kept saying "One moment please" and then hanging up on me. I went to my email and I clicked on their website attached to the email and it kept opening up to Win Palace Casino although it said slotsjungle.COM. Here is my deposit confirmation from my email. Deposit confirmation.

Thank you ,

Your deposit to Slots Jungle Casino has been processed successfully and an amount of 30 USD has been credited to your Account ID xxxxx

Your transaction will appear on your cardholder statement as:

$ 29.99 USD +1-877-778-0441 bestgif

The above charge amount may vary due to the locations of our banks and will always be less than the amount credited to your account.

Please contact Customer Services for any questions about your recent transaction.

Email: suppor­[email protected]­lot­sju­ngl­e.com

Phone: 1-877-738-7064

Thank you for your patronage.

-The Staff at Slots Jungle Casino-

14793195 - 4/5/2012 6:00:08 AM

Did I sign up with a bunk site pretending to be Slos Jungl or ?

Posted on April 5, 2012

Hello jt93420,

did you experience additional errors like described on your post?

please inform that you can now enter your account and your account balance is correct.

my guess is that you just experienced some sort of a downtime but in order to know for sure i will need more details from you for example:

your OS, your Location (or IP address )

the exact date and time it occurred.

you can email this directly to me if you are not interested in publishing this data, to [email protected]

i look forward your reply,

rick

AskGamblers
Posted on April 9, 2012

 jt93420, anything more to say?

AskGamblers
Posted on April 10, 2012

 After receiving an email from the submitter, which states that this problem is resolved, we are closing this complaint as solved!

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