Since November 2018 my pending withdrawals have stopped. I have made dozens on inquiries via chat and email with no improvement or success. They were slow but consistent in payments prior to this; and I have played with this casino for YEARS. So I was used to slow payments but now they have just plain stopped. I have 10 pending payments of $12,214, however, that includes bonus value. Taking bonus values and maximums into accounts, what is overdue is approximately $6500 I believe. My paperwork is in order and there is nothing in my account that needs to be fixed or updated--they just need to process withdrawals. Thanks.