Given I believe this is probably my third complaint lodged for no more than 4 or 5 past withdrawal requests, I will keep to the facts and try avoid my usual rant over the continued and deliberate delay tactics experienced with basically each and every payout request from Slot Madness Casino. Unfortunately, what's worse is that on this occassion it is all over a minor $100 max cashout withdrawal won on 06/05/2019 which to date has still not been paid to my nominated e-wallett address. After multiple live chat follow-ups and emails to payments department(see attached) , I have had to resort to AskGamblers to once again assist the process....such a major waste of all parties to this dispute effort and time!
Let us review Slot Madness' published withdrawal conditions and timeframes...
"All withdrawal requests will be reviewed within 7 business days from the date of the request."
- Payment was approved on 16/05/2019
"Payment will be made in 7 to 10 business days after approval."
- It is now 02/06/2019 (Australian time) and no confirmation of payment being sent to processor has occurred.
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