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Slot Madness Casino - No payment

UNRESOLVED
Posted on 16 May 2014

This is the worst casino ever, I was sent a players card with 100.00 I deposited 50 at slot madness and lost and then deposited the other 50, I ended up winning over 2000.00 I played through my wagering requirements and ended up cashing out 1800.00, I went into my account a week later and they put the money back in my account and said I did not send the required documents to process it, so again I resent confirming this and on April 23rd it says finally Promo withdrawal approved. Well I contacted them yesterday inquiring about my withdrawal and they said that I would not be receving my money because I did multiple deposits with a bonus, because I made 2 deposits with the players club card and I didnt deposit the whole 100.00 at one time I was voided my winnings. I couldnt believe it, I have been playing online for years and have never had this problem. I asked then why it says approved in the cash out section and she said no that is management withdrawaing your winnings because you depsoited twice. THIS PLACE IS A HUGE SCAM, Play at FREE SPIN you get your winnings in a week with no problems!!!!

Posted on 20 May 2013

Dear Player

We will look into this matter and will get back to you ASAP

Regards

AceRevenue Team

Posted on 24 May 2013

Dear Player:

Unfortunately your cash-out was denied since you have redeemed multiple reward cards which is not allowed

AceRevenue Team

Posted on 25 May 2013

Dear Player:

Please be aware that the Reward Cards are considered as Free money therefore winnings were voided.

On 4/2/2013 7:52:42 PM you've used a Reward Card for $50 and play with it.

On 4/2/2013 7:58:14 PM you've used a Reward Card for $50 and play with it. No Real deposits in between Reward Cards.

As per https:­//w­ww.p­la­yer­sre­war­dsc­ard.co­m/t­erm­s-a­nd-­con­dit­ion­s.html rules Unless otherwise stated, this offer may not be combined with any other bonuses offered by participating casinos.

AceRevenue Team

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