Ag Awards

Slot Madness Casino - Does not pay the $200 I fairly won

Complaint Info
Disputed casino Slot Madness Casino
Reason Delayed payment
Amount $ 200
Posted on December 27, 2016

The first prize of $ 100 waiting since September, and more specifically to the 09/27/2016. Another winnings in the amount of $ 100 waiting for since the beginning of December. Many times, wrote in support over the payments. In response, only heard expect. But how long to wait? Until a few months? I have never yet met no one in the gaming establishment. It's just a lack of respect for the players. The casino states said that the payment does not take more than 15 days, and I am waiting for 4 months.
Help me get my winnings in the amount of $ 200.

Posted on December 29, 2016

After placing complaints Slots Madness Casino immediately blocked my account at the casino without explanation.

Posted on January 1, 2017

Waiting for an answer!!!

Posted on January 5, 2017

Hi Seiler--

I'm sorry for the delay getting back to you, however, this issue has caused me to do a fair amount of research.

Unfortunately the bottom line is you will not be getting paid and I'll explain why:

You have been identified as having multiple accounts using the same device (more than a dozen). In fact, this is so prolific, that you also share the same device as another poster, here at AskGamblers. While I cannot discuss certain bits publicly (I'm not going to teach others on how to defraud a casino), I will forward to AskGamblers evidence of how we can reasonably arrive at the clear verdict that this IS player abuse/fraud.

Further, you've already been notified by management of this decision. Pressure in the forums will not change our position on this.


Posted on January 9, 2017

Dear Slot Madness Casino,

Please provide evidence that player breached casino's terms and open more then one account at the casino. Aforementioned evidence please send directly to the AskGamblers Complaint Team at suppor­­[email protected]­a­s­kg­­amb­­le­r­ Thank you in advance.

Posted on January 13, 2017

Unfortunately, Slot Madness Casino didn't provide the necessary information to AskGamblers Complaints Team so that the complaint could be adequately reviewed and decided. Obviously, we have no other option but to close the complaint as Unresolved and recommend a player to forward their issue directly in front of the relevant regulatory body responsible for Slot Madness Casino. As soon as AskGamblers Complaints Team is being notified about the regulator's final decision on the case, we will comply and mark this complaint accordingly.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy