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Slot Madness Casino - 2000 USD Withdrawal Delayed Over Two Months

RESOLVED
Complaint Info
Disputed casino Slot Madness Casino
Reason Delayed payment
Amount $ 2000
Posted on April 15, 2020

Hi! I made a withdrawal request for $2,000 over two months ago and have still not been paid . According to support I have provided all necessary documents and did not violate any rules of the non-max cashout bonus I used. I'll be happy to provide chat logs if needed. Also, my withdrawal request is via bitcoin, so any payment processing should not be an issue. Any help getting my withdrawal would be much appreciated. Thanks!

Posted on April 19, 2020

Hi Mark--

I apologize for the frustration you've been experiencing with this.

I've looked in on your account and I've gone ahead and issued the request for your withdrawal to be paid. I would expect this will be sorted within the next few days.

As soon as I have confirmation this has been done, I'll be back with another update.

All the best,

Tawni

Posted on April 20, 2020

I was paid! Thanks a bunch to both Ask Gamblers and Tawni. Please close this as positively resolved!

AskGamblers
Posted on April 23, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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