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Rushmore Casino - Delayed payment

RESOLVED
posted on May 16, 2014.

Same BS response they give everyone..I've heard this for the last 3 days now...I also have a withdrawal from June that has not been paid. It is sad that Rushmore has such a good reputation, but since late last year around Christmas, they have struggled to pay out. I do not see them resolving this issue...since it has been that way since late 2010....once I receive my deposit, I may look elsewhere. I do not like playing elsewhere..but not much choice if you are not getting your winnings....playing for fun with real money with no chance of getting a return does not work for me.. ....again, it is sad, because I enjoy playing there...but when you accept a deposit instantly and then wait months to pay out...not good for business...

posted on July 20, 2011.

We do appologise for the delay however like all player, you will be recieving your funds shortly and we advise you to check your email for any further update.

We appreciate your patience in the matter.

Withdrawals Department

Rushmore Casino

posted on July 20, 2011.

I do not think that this company realizes it is not as much as the IF, but WHEN......If you are going to take that long to pay out, then you should put that on the withdrawals page...

i.e. Deposits are instant, but withdrawals can take up to a month or longer...

posted on March 27, 2012.

Hi FatCharlie,

We are sorry for the delay. Did you end up receiving your winnings?

Regards,

Rushmore Casino

AskGamblers
posted on March 31, 2012.

 FatCharlie, please update us about your withdrawal, so we can close this complaint!

AskGamblers
posted on April 2, 2012.

Dear @FatCharlie,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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