Ag Awards

Royal Vegas Casino - Big win little pay out you do the math

Complaint Info
Disputed casino Royal Vegas Casino
Reason Wrong calculations
Inactive user
Posted on May 16, 2014

Hey i recently won a big winning but got sign out during the payout.

sign back in and my account balance was $1466.13 and total winning was $1318.40

the game is a 100 line game and i was betting $4.00 perspin.

as you can see just 4 of a kind of the wild pays out $.16.00 times that by 100 equals to $1600 thats just one of the payout for the wilds thats not including the K,A,J,BEE

and now the casino is making me tell them how much i think is fair that i won.

please tell me what u think n what i should do about this matter.


Posted on May 30, 2012


Please mail me your account details at [email protected]­for­tun­elo­ung­ after which we will conduct a full investigation into the matter.



VP Operations

Fortune Lounge

Posted on June 4, 2012

 caidauboui, have you sent your account details to email address written above?

Posted on June 8, 2012

Dear @caidauboui,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Posted on March 10, 2013

 This complaint can be considered solved!

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