Recently I played at Pure Vegas. I won a approximately $5500 less my deposit of around $1000. While trying to withdraw my winnings I was sent an email saying the withdraw had been declined. When I tried to log back into my account, it was disabled. After numerous emails and calls over the course of several days, I received a response. The response stated that my account had been highlighted by a third party payment processor and that my winnings would be voided and my deposit refunded. From there, I sent another email asking what the issue was. Pure Vegas responded by stating that they could not release that information, and that at this stage, they will not reinstate my account nor pay any winnings. I have sent in the identification validation forms, complied with all rules established by the casino, yet have had my winnings voided with nearly no explaination. Beyond frustrated.