I am asking Askbambler.Com to intervene on my behalf.
Pure vegas tells players that withdrawals take 10-15 biz days to deposit back to the player's card but I have yet to receive my winnings.
I requested two separate withdrawals 5/11 for $1000 each.
It was approved 6/14.
Had I known about the reputation of pure vegas withdrawals I never would have opened an account. I have been an online casino player with other casinos since 1999 and have never had a problem with withdrawals. All winnings have been received in less than 14 calendar days.Although they comped me $75 thats not what I want.
After multiple communications since 5/23 with customer service then vip and even my own emails to cashiering ; I finally got a response from cashier dept the manager no less.
Jun 1 (2 days ago)
I apologize for the delay that is occurring in the casino. Your withdrawals approved may 14th have been sent to our third party processor and will be sent to you on the next batch. As soon as your winnings leave the processor I will update you.
< name removed >
Well what does this mean? When does the next batch go out? Will I get my winnings by 6/8? Askgamblers.com please help.