Ok so I won 800.00 from Prism Casino. When I asked for a withdraw it offered bank wire or check. I choose check. I was told I needed to send in documents to prove who I was so I did, the next day I got a email from hooyu asking for documents. So I sent them again. On the 27th of September I got a email stating everything had been verified. I hadnt heard anything from them so I went on there chat line I spoke to two reps that told me everything had been verified and accepted now it will take 7-10 more days before finance releases the funds. So the next day I had a question for them went back onto the chat line Thats when I was told they couldnt send a check it was going to be a bank wire because that is my only option and I needed to send them more info. So I sent my bank info. The next day I got a email stating that my bank wouldnt work. My bank is Bank of the West. So they sent me a email with six other banks. So I tried meta bank because I have a account there.
They said that bank wouldnt work either. So I got an account at Capital One. This bank was on the list that they sent to me. I sent them that info and now they are saying this bank wont work either. What am I suppose to do? I deposited money into this and won and all I want is my winnings. I was so mad I forgot to send myself a transcript of our last convo where they told me Capital One was not accepted either, even though it was on her list