About 1 week ago i decided to play at powerspins casino , after my first couple of sessions i decided this casino is not for me so i sent support and email asking how to close my account .. 3 days went by and i received no reply from the casino ..
So i deceided to give it another go depoisting and winning around £1000 , i deceided to hit withdrawal but it wouldnt allow me to do so . So i sent and email to support asking how do i withdraw then i logged out .
Within 10 mins i received and email saying my account has been temporary locked. To close account please send through DOB and postcode ..
I immediately sent back leave account open and please remove the temporary lock on my account .
I have sent email after email after email and nothing comes back . Ive sent emails to BGO and talked to BGO live chat but they refuse to discuss any powerspins account ..
I just want my account lock removed so i can play some more .