You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Power Spins Casino - Account closed & money confiscated due to previous Self-Exclusion with BGO, refused to refund deposits

RESOLVED
Randalstown8 United Kingdom
posted on June 12, 2017.

I joined the new site powerspins. I deposited a total of £140. I withdrew money and the next day i went on i was unable to log in. I emailed and they explained that it was a BGO site which i was unaware of. As i self excluded from BGO they have said they have confiscated my money. I understand winnings being confiscated but a refund of deposit would be required as i was unaware of it being a BGO site. I deposited 7 x£20

Randalstown8 United Kingdom
posted on June 12, 2017.

Complaint resolved

AskGamblers
posted on June 12, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.

Power Spins Casino complaints

  • 11 of 11 resolved
  • 2 days avg response
  • 5 days avg complaint life
  • 462 USD avg amount

Have trouble with Power Spins Casino?

By subscribing you are certifying that you are over the age of 18.

Sign up for +250 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie policy.