This is a reply on the other playhippo complaint that just has been posted, I had the same thing with play hippo they send me a great offer on thusday where I checked the terms an this rule wasn't added and on the thursday they send me another bonus , after I played on a slot where it safes my eggs above and will be lost when I change the betsize. (eggomatic) after cashing out 4641 I got an email that my winnigs voided. On this term they never said anything.
“In the interest of fair gaming there is a maximum allowed stake per bet until the wagering requirement has been met. This maximum stake is 10% of the bonus amount received. … In case of a breach of this rule, the player agrees that his or her bonus and any associated winnings may be void”
In the other complaint you are hiding on the fact that you let the player accept terms and conditions when they open there accounts. This has been done after I filed a complaint against playhippo and send emails. about it. Fact that you hiding on that point. It has to be fair for me to you never done such a thing when you confiscated my money.
Please take another look at the situation and look at the other complaint I hope you come to a fair conclusion.