After wining 3000 sweeptastic.com and being fully verified I tried to redeem it was canceled 24hrs later. I got a email asking me to verify my bank information I so I did it they confirmed it was good to go but wait 24hrs before try to redeem again. So after submitting my redemption request 24hrs later I got another email that said I was blacklisted with the redemption company which informed of failed instant bank transfers using pulsz.com and I would need to contact them to clear this matter and After doing so pulsz.com must contact them confirming the matter is cleared. I have been emailing them and calling at 424-371-7304 no return call and the email respond don't address the issue. This has been going on for over 2 weeks now and i have gotten no where.....
Complaint Info
Disputed casino
Reason
AskGamblers
Thank you for trusting us and using the AskGamblers Casino Complaint Service / AGCCS/.
Kindly note that after conducting a careful review of your case, the AskGamblers Complaint Team concluded that, unfortunately, your complaint is not complying with AGCCS Guidelines, section Unjustified accusations towards operators and is, therefore, rejected. Please keep in mind that following all AGCCS Guidelines is mandatory. Your allegations and/or demands against the affected casino operator seem not to be justified and/or supported enough with relevant evidence that proves the validity of your statements and claims and your case is, therefore, being rejected. Providing all relevant facts, details, and evidence concerning your complaint is essential for our team to be able to conduct adequate reviewing and offer a fair and justified solution for your dispute.
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Sweeptastic Casino Complaints
- 1 of 3 resolved
- 2 days avg response
- 3 days avg complaint life
- 7,039 USD avg amount
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Resolved
Sweeptastic Casino - Won 20k but no withdrawal
$20,000
Resolved
Sweeptastic Casino - Won 20k but no withdrawal
I made six deposits of over $500. I did not accept any bonuses and meet all criteria for payout. I ended up winning $20,000 and was unable to cashout ...
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Unresolved
Sweeptastic Casino - Sweepsslots trying to sweep my 1100 under the rug
$1,100
Unresolved
Sweeptastic Casino - Sweepsslots trying to sweep my 1100 under the rug
I won 1100$ on February 4th and put in redemption 5th they RESET IT ON THE 8th after having me sign a document. Support keeps lying saying it's up to ...
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Unresolved
Sweeptastic Casino - Deposit Problem
$17
Unresolved
Sweeptastic Casino - Deposit Problem
I made a crypto (bitcoin) deposit but minutes before it was confirmed on the blockchain it was auto canceled by the casinos automated system. So after ...
Read more
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