I made six deposits of over $500. I did not accept any bonuses and meet all criteria for payout.
I ended up winning $20,000 and was unable to cashout. It said I wasn’t eligible.
It is IMPOSSIBLE to get in touch with anyone. I sent 4 emails and still no response after 48 hours. Their website does not offer chat or phone number.
Imagine thinking you won $20,000 after spending thousands with a casino. AVOID!
AskGamblers
Dear Sweeptastic Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
The casino contacted me and resolved the issue. I appreciate Sweeptastic and Hueston Gaming’s willingness to fix this issue.
Thanks also to AskGamblers.
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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