I won 1100$ on February 4th and put in redemption 5th they RESET IT ON THE 8th after having me sign a document. Support keeps lying saying it's up to 5 days then 7-10 days whatever it is it has been way more than enough time I just want my money!
Everytime I ask customer service they keep giving me the runaround. I message them daily. I need my money.
AskGamblers
Dear Sweeptastic Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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