Unresolved
$488
Unresolved
WOW Vegas Casino - Verification Issue after winning money
I won $487.71 and went to verify my account to redeem it. I made sure to submit the correct documents, and when I sent a bank statement for proof of ...
Resolved
$5,100
Resolved
Jackpota Casino - AppleCare verification issue
I have won a large mount of money with jackpota. Slightly over 5100. They want me to verify my payment. It’s an Apple Card it has a digital number ...
Unresolved
$2,053
Unresolved
Chanced Casino - Lied and will not pay
Chanced casino has strung me along, saying their payment process was backed up. My redemption was January 5th, 2025. I have messages and emails from ...
Unresolved
$100
Unresolved
The Money Factory Casino - Not receiving payout since May 30th
I have won $100.00 at The Money Factory. I won on May 30th, 2025. They claim most payouts are processed fairly quickly, but can take up to 14 business ...
Unresolved
$17,000
Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
Hi, Long story but I’ll try to keep it short. I was playing Jackpota for a little bit and the redemptions were fast. Did my debit card verification ...
Unresolved
$1,000
Unresolved
WOW Vegas Casino - Locked out of my account for winning
Hello my Name is < full name removed > my account has been locked due to winning and they are saying I’m not in a legit region but I live in NC and ...
Unresolved
$9,003
Unresolved
WOW Vegas Casino - Verification denied no response
I was asked to verify my account and I submitted all the required documents. It came back saying that the documents I uploaded were not the right ones ...
Unresolved
$5,000
Unresolved
GummyPlay Casino - Over a week no redemption
Hi, I ran up my balance with this casino, I deposited more than $500 and ran it up to 5k. They are slow paying payment and refuse to give an eta. It ...
Resolved
$200
Resolved
Legendz Casino - Withdraw support Legendz Casino
Dear AskGamblers Complaints Team,I am submitting this complaint regarding a withdrawal issue I’ve been facing with Legendz Casino, which has yet to ...
Unresolved
$4,500
Unresolved
Pulsz Casino - Pulsz wont pay winnings
On June 5th I won $4,500.00. 2 days later, they sent me an email that said they needed verification. I immediately sent everything they asked for. I ...
Unresolved
$274
Unresolved
The Money Factory Casino - No help no answers
Waiting on 273.53 as of 5/19/25. Contacted support, and they don’t care to give me any answers. They give me the same copy and paste responses about ...
Unresolved
$9,999
Unresolved
DingDingDing Casino - It's been over 3 months and I still haven't received my redemption deposit
I have redeemed before at dingdingding.com and My second redemption for $9999.00 I have been waiting since January 4th 2025 and dingdingding.com keeps ...
Unresolved
$1,056
Unresolved
Punt.com Casino - Over a month waiting for redemptions
My issue with Punt.com is that I deposited $20 total and won $156 on April 26th, 2025, which is my first redemption, and won $900 on May 3rd, 2025, ...
Unresolved
$15,000
Unresolved
Zula Casino - Account Verification Delay
I’m worried I’m not going to receive my winnings from this website and was told to go file a complaint here. It’s been a week and I’m still ...
Unresolved
Unresolved
GummyPlay Casino - Casino won't pay at all
I have repeatedly tried to get my redemption approved. They denied my first withdrawal within 24 hours, then left my next attempt in limbo forever. ...
Unresolved
$50
Unresolved
Casino Click - No paying out and block players
Not paying redemptions and only giving delaying responses. They say the expedite claim but nothing happens. Redemption for Gift Card of $50 submitted ...
Unresolved
$5,000
Unresolved
DingDingDing Casino - Refuses to pay me for my winnings
On 1/31/25, I won 5,000sc ($5,000) on DingDingDing (DDD) and submitted my redemption request in the amount of $5,000. That same day, I received an ...
Resolved
$180
Resolved
The Money Factory Casino - Help because they are silente
Been waiting since 5/10/25 with no updates from support. They keep telling me they will update me if anything comes up. All they do is give me the ...
Unresolved
$12,000
Unresolved
Pulsz Casino - Restricted my account won't pay
I have been trying to redeem my sweep cash for seven days. Every time I message customer service, they send me the same message over and over again ...
Unresolved
$400
Unresolved
WOW Vegas Casino - No Response on Tickets 644637 647033 for 5 Days 400 Pending in Account
I’ve been experiencing an issue with WowVegas regarding my account verification. I submitted my identity verification request, and after five days, ...
Unresolved
$10
Unresolved
Casino Click - Never Received Gift Card
I redeemed a gift card for $10 on Casino.Click on April 28th and it says it was supposed to take no longer than 3 business days to go through Prizeout ...
Unresolved
$1,000
Unresolved
Pulsz Casino - Blocked my account after uploading Green Card
They have ghosted me with no explanation. They were more than happy to take my deposits and when I go today to redeem, I provide my green card and ...
Unresolved
Unresolved
High 5 Casino - High 5 verification issue
I have been playing on high 5 for some time now. I won a significant amount of money this time and though it says my account is fully verified they ...
Resolved
$5,103
Resolved
Crown Coins Casino - Crown Coins Casino Redemption still in progress after a week with no response
I'm a relatively new player with a fully verified account on CCC. I have fully verified my account and received 3 redemptions around $100 without any ...
Unresolved
$200
Unresolved
DingDingDing Casino - It has been over a month still waiting on redemption
On March 23rd I made a redemption of $200 and received an email saying that I would get a phone call within 48 hours to verify my identity. Or I could ...
Resolved
$2,400
Resolved
Pulsz Casino - No one contacting me back
Hello I’m hopping I can get some help this has happened to me before on this site and this time it’s taking over two weeks for me to even get a ...
Resolved
$500
Resolved
High 5 Casino - Lack of Customer Support
I usually had a good experience with High 5 Casino and think they are one of the better casinos out there... Until you have an issue or need support. ...
Unresolved
$450
Unresolved
The Money Factory Casino - No response No payout and it has been 12 days
I have had a redemption pending for 12 business days. I’ve spoke to live support 10 times and emailed 6 times with no response. I’ve done ...