Payment Issues - Page 2

WOW Vegas Casino - Verification failed and no reply from support

I was able to put money in and play, then when I decided to pull out, I was instructed to verify my identity, which failed. I was then prompted to ...

WOW Vegas Casino - Verification status unknown for 4 weeks

I submitted all the proper documents for verification and it's been saying "documents are in were reviewing them now". It's been saying that for 4 ...

WOW Vegas Casino - Verification issue unresolved after one month winning small jackpot

Dear Wow Vegas Support Team,I am writing to formally express my frustration and disappointment regarding my ongoing verification issue, which has ...

Legendz Casino - Account locked and 30000 prize redemption delay

Formally filing a complaint for not allowing redemption for the $30,000 prize winnings. My original redemption was submitted on 3/6/26; since then, it ...

Jackpota Casino - Help me with KYC

Was asked to verify for a withdrawal I submitted and accidently send a wrong file I immediately talked to customer service and told them my issue they ...

The Money Factory Casino - Redemption delayed almost 1yr

My account is verified and active. After purchasing a $10 pack , I requested a $100 redemption 9/24/2025. I still haven't received it!! Well over 90 ...

The Money Factory Casino - My 185 dollar payment is 7 months overdue

I am still waiting for a payment meant to be paid shortly after 9-13-2025 but even after the MAX amount of time (120 business days, it might have been ...

Mega Bonanza Casino - Slow redemption

I’ve won a decent amount of money and this site will not pay me. I’ve chatted countless time with support and they all give me different answers. ...

Moonspin Casino - Delaying redemption for nearly a month

This site is a complete fraud. I have over $440 in redemptions pending now for nearly a month. Mind you, they claim their redemption SLA is 5 business ...

The Money Factory Casino - Redemption pending since September 2025

I have had a redemption request pending with The Money Factory since 9/30/2025. Their own terms, which they referenced when I messaged support, ...

Legendz Casino - Denied Prize Redemptionby Legendz

Declined paymentAmount$ 100Dear AskGamblers Complaints Team,I am submitting this complaint regarding a withdrawal issue I’ve been facing with ...

Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark

I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...

RealPrize Casino - When I email them they do not respond to me

I won $850.91 on February 14th 2026 I redeemed and so far my redemption has been pending. When I email them they do not respond to me there is no chat ...

Mega Bonanza Casino - Trouble with redemption

I submitted a redemption on 2/28 that has yet to be processed, I believe that this is just a stall tactic on their part not to pay, after multiple ...

WOW Vegas Casino - Verification denied no response

I was asked to verify my account and I submitted all the required documents. It came back saying that the documents I uploaded were not the right ones ...

WOW Vegas Casino - Locked out of my account for winning

Hello my Name is < full name removed > my account has been locked due to winning and they are saying I’m not in a legit region but I live in NC and ...

WOW Vegas Casino - Waiting for a response from them

Hello I have tried to contact wow Vegas to update my new address and to get verified they won’t respond to my messages at all. I’ve tried email ...

WOW Vegas Casino - Redemptions still not paid

This is an email I sent to WoWVegas Casino on March 10th and haven't heard anything back.:Dear WoWVegas Casino Support,I am reaching out regarding the ...

Yay Casino - Verification pending since February 9th

I have been unable to complete verification since February 9th because the system keeps rejecting my documents I need this issue resolved so my ...

WOW Vegas Casino - Waiting for redemption and verification

After winning $2400 I started the verifying process. After submitting all the required documents the address verification doc wouldn't upload, the ...

WOW Vegas Casino - 2k Redemption not being processed

I have had a pending redemption for $2,000+ for more than 3 business days now. I'm a gold VIP and I haven't had any issues in the past getting my ...

Pulsz Casino - Redemption requests

I made 2 redemption requests at Pulsz. One for 2/27/26 for $899.20 and one on 2/28/26 for 1611.10. The following day, they locked my account. I ...

WOW Vegas Casino - Won' t pay me

So since January the 28th,about 2 weeks ago I won 100sc on wow Vegas casino and when I went to redeem it shows me a verification in process can take ...

WOW Vegas Casino - Continous Fail Verification

I continue to fail my verification, this is the third time now, last tried today. Due to this, I cannot redeem my balance. I uploaded bank statements ...

SweepsRoyal Casino - Unpaid redemption and predatory tactics

I am filing this formal complaint against SweepsRoyal for an unconscionable 21-day delay of a $2,100.20 redemption. My original request entered " ...

Pulsz Casino - Please send me my funds

Hello, I have had a Pulsz account for a long time and have had several referrals on the account and redemptions in my account. For some reason, when ...

WOW Vegas Casino - Updating address from old to new

All I want is to update my current address to my new address so I can continue my process to redeem my winnings. But theres no way for me to update ...

WOW Vegas Casino - Verification has taken 1 month or more with multiple email attempts to verify

I have tried to redeem $400 SC but my account still isn’t verified after over a month of sending in documents. I’ve sent my ID, my bank statement ...