Resolved
$1,000
Resolved
LoneStar Casino - Delaying payment on redemption
I am fully verified on the site and requested a redemption last Friday, around a little after noon. It says they usually have redemption paid out 24 ...
Unresolved
$100
Unresolved
Zula Casino - Help Delayed payment
My redemption with Zula Casino for $100.00 says “paid” on the website l but I have not received the money in my bank account where it was supposed ...
Unresolved
$300
Unresolved
The Money Factory Casino - Please Help With Redemption
Hello,I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my ...
Unresolved
$100
Unresolved
Rolla Casino - Refusal to pay owed winnings without valid justification
I am filing a complaint against Rolla.com, operated by MW Services Limited (Gibraltar, company reg. no. 120828), for refusing to pay $100 USD owed to ...
Resolved
$5,000
Resolved
Mega Frenzy Casino - Help me with getting redemption please
I started playing on Thursday. I won 600 dollars. I redeemed 500 first and then 100. They asked for my documents. I got the email saying my documents ...
Unresolved
$1,050
Unresolved
Pulsz Casino - Verification of payment
I have submitted my paperwork 2 times and have attempted to have my cards verified to be able to redeem my winnings. I have stopped receiving ...
Unresolved
$16,558
Unresolved
Zula Casino - Have been trying to get verified and redeem for several weeks
I am a regular player at multiple online casinos and have never once had a problem with getting my identity verified. With Zula, it has been a ...
Unresolved
$680
Unresolved
DingDingDing Casino - Sweepscoins revoked redemption request and refund denied
I purchased several packages on the site DingDingDing amounting to over $680 which included gold coins and "Sweepscoins." Sweepscoins allow the user ...
Unresolved
$558
Unresolved
Legendz Casino - No verification or withdraw
I've been trying to withdraw for around 4 days now, and I've been going back and forth with their guest web support and email team about "verification ...
Unresolved
$100
Unresolved
GummyPlay Casino - GummyPlay won't process my payment blocked my account
My account is fully verified. I started with a daily login bonus and managed to get it up to about 140 USD. I played it down to 100 USD and attempted ...
Unresolved
$650
Unresolved
The Money Factory Casino - Money factory in violation of 14 day redemption policy
I have been awaiting 3 redemptions with The Money Factory one on 6/11/25 and two on 6/25/25 for a total of $650. Trust Pilot and Reddit have countless ...
Unresolved
$103
Unresolved
The Money Factory Casino - Withdrawal month delay
I haven’t received my withdrawal and it’s been over a month now. They told me twice they have prioritized it and they will update me but haven’t ...
Unresolved
$807
Unresolved
The Money Factory Casino - Not paying my redemption
I've lost hundreds, and I finally won in June for 807.00. I put in my redemption on June 27th 2025, I'm verified, I used my bank card, I won with my ...
Unresolved
$2,000
Unresolved
Legendz Casino - Refusing to allow me cash out
After winning 2 thousand dollars on slots yesterday, they are refusing to pay me out. After asking me to re-verify my bank statement, they said I was ...
Unresolved
$700
Unresolved
Sixty6 Casino - Not getting redemption
I have been a loyal player on Sixty6 since they opened. I visited the site often and randomly got coin packages when I had the extra money to play. ...
Unresolved
$488
Unresolved
WOW Vegas Casino - Verification Issue after winning money
I won $487.71 and went to verify my account to redeem it. I made sure to submit the correct documents, and when I sent a bank statement for proof of ...
Resolved
$5,100
Resolved
Jackpota Casino - AppleCare verification issue
I have won a large mount of money with jackpota. Slightly over 5100. They want me to verify my payment. It’s an Apple Card it has a digital number ...
Unresolved
$2,053
Unresolved
Chanced Casino - Lied and will not pay
Chanced casino has strung me along, saying their payment process was backed up. My redemption was January 5th, 2025. I have messages and emails from ...
Unresolved
$100
Unresolved
The Money Factory Casino - Not receiving payout since May 30th
I have won $100.00 at The Money Factory. I won on May 30th, 2025. They claim most payouts are processed fairly quickly, but can take up to 14 business ...
Unresolved
$17,000
Unresolved
Jackpota Casino - Need all the help I can because they’re trying to run from paying
Hi, Long story but I’ll try to keep it short. I was playing Jackpota for a little bit and the redemptions were fast. Did my debit card verification ...
Unresolved
$1,000
Unresolved
WOW Vegas Casino - Locked out of my account for winning
Hello my Name is < full name removed > my account has been locked due to winning and they are saying I’m not in a legit region but I live in NC and ...
Unresolved
$9,003
Unresolved
WOW Vegas Casino - Verification denied no response
I was asked to verify my account and I submitted all the required documents. It came back saying that the documents I uploaded were not the right ones ...
Unresolved
$5,000
Unresolved
GummyPlay Casino - Over a week no redemption
Hi, I ran up my balance with this casino, I deposited more than $500 and ran it up to 5k. They are slow paying payment and refuse to give an eta. It ...
Resolved
$200
Resolved
Legendz Casino - Withdraw support Legendz Casino
Dear AskGamblers Complaints Team,I am submitting this complaint regarding a withdrawal issue I’ve been facing with Legendz Casino, which has yet to ...
Unresolved
$4,500
Unresolved
Pulsz Casino - Pulsz wont pay winnings
On June 5th I won $4,500.00. 2 days later, they sent me an email that said they needed verification. I immediately sent everything they asked for. I ...
Unresolved
$274
Unresolved
The Money Factory Casino - No help no answers
Waiting on 273.53 as of 5/19/25. Contacted support, and they don’t care to give me any answers. They give me the same copy and paste responses about ...
Unresolved
$9,999
Unresolved
DingDingDing Casino - It's been over 3 months and I still haven't received my redemption deposit
I have redeemed before at dingdingding.com and My second redemption for $9999.00 I have been waiting since January 4th 2025 and dingdingding.com keeps ...
Unresolved
$1,056
Unresolved
Punt.com Casino - Over a month waiting for redemptions
My issue with Punt.com is that I deposited $20 total and won $156 on April 26th, 2025, which is my first redemption, and won $900 on May 3rd, 2025, ...