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Smart Live Gaming Casino - Paid £1923.60 of £6923.6, then indefinitely holding on to the remaining £5000, and a further £8855

UNRESOLVED
Posted on July 27, 2016.

On 20/06 Smart Live paid me the first installment of my winnings. However then suddenly decided they needed to review the activity on my account when they realised I had a further £5000 to be paid to me. How this second installment of the withdrawal is any different to the other cash that I won there is unclear.

I have since won more there, and those winnings have been on hold since 18/06.

In total they owe me nearly £14000, and clearly they have verified my account, given that they have already paid a small part of the near £16000 they owed me.

All they tell me now is it is being reviewed and they cannot give me a time frame to complete a payment. Disgraceful behaviour.

AskGamblers
Posted on July 30, 2016.

Dear @jcreedo,

Please let us know if there's some update on your issue.

Posted on August 2, 2016.

Afraid not, total radio silence and no payments have been made.

Smart Live Gaming Casino complaints

  • 29 of 72 resolved
  • 3 days avg response
  • 2 weeks avg complaint life
  • 3,727 USD avg amount

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