Smart Live Gaming Casino - Paid £1923.60 of £6923.6, then indefinitely holding on to the remaining £5000, and a further £8855

posted on July 26, 2016.

On 20/06 Smart Live paid me the first installment of my winnings. However then suddenly decided they needed to review the activity on my account when they realised I had a further £5000 to be paid to me. How this second installment of the withdrawal is any different to the other cash that I won there is unclear.

I have since won more there, and those winnings have been on hold since 18/06.

In total they owe me nearly £14000, and clearly they have verified my account, given that they have already paid a small part of the near £16000 they owed me.

All they tell me now is it is being reviewed and they cannot give me a time frame to complete a payment. Disgraceful behaviour.

posted on July 30, 2016.

Dear @jcreedo,

Please let us know if there's some update on your issue.

posted on August 2, 2016.

Afraid not, total radio silence and no payments have been made.