My name is Mark and I have played at Cool Cat Casino.
I am not even really sure if I have the right to complain yet, but I am not even sure if I am complaining LOL.
On September 15th 2010 I withdrew winnings in the amount of $1,000 and it was approved on September 27th, which from other complaints in here that is a miracle. I was told that the payout would be made after a seven day waiting period well it has now been 8 days, yes I know I may be jumping the gun but with all the complaints in here I thought maybe I better at least say something.
Cool Cat in all honesty so far has been very nice and understanding. I have sent several emails to the casinos manager and to the live chat forum. Now they are telling me that the payout will be sent out early in the week or at the end. I havent received any new emails from the manager. I am sure he is busy but I just have been made very nervous by all the complaints in here. I have saved ever single cotton picken email and chat about my payout. I realize that they took out $105 for fees and I have no problem with that I just want my $895. I really don't want to wait six months. I know I am no better than anyone else. I did make some promises to Cool Cat and I intend to keep them as long as they keep their end of the bargain. I must say that I have been treated well, no one has locked me out or treated me with disrespect. Can't blame a guy for being nervous right?
So I guess what I am doing is just letting you know the journey has started and I will keep you informed.