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Gaming Club Casino - Stalling my payment for over a month!

UNRESOLVED
Complaint Info
Disputed casino Gaming Club Casino
Reason Delayed payment
Posted on May 11, 2015

I took out a withdrawal on the 6th of April 2015 with gaming club sending in the required information as requested. Since then there have been excuses after excuses in the payment not being sent to my bank account. For example the account number is wrong. The account number I sent was correct even supplying the Swift code and other required details. I even sent in a copy of my statement to which a new excuse was made in that it wasn't sent in PDF. Well it was as it's the only reliable format. The gaming club also stated they had been trying to get hold of me. I had received no phone call or email from them for days since I sent the statement in. Seems funny they can email me and call me with bonus offers. Today is the 3rd of May 2015. Almost a month since making the withdrawal. I'm not impressed since they state that payments will be made within 5 to 10 days

AskGamblers
Posted on May 11, 2015

Dear @Thehoff21,
Any update considering your complaint? Thank you.

Gaming Club Casino Complaints

  • 2 of 7 resolved
  • 3 days avg response
  • 4 days avg complaint life
  • 703 USD avg amount

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