I took out a withdrawal on the 6th of April 2015 with gaming club sending in the required information as requested. Since then there have been excuses after excuses in the payment not being sent to my bank account. For example the account number is wrong. The account number I sent was correct even supplying the Swift code and other required details. I even sent in a copy of my statement to which a new excuse was made in that it wasn't sent in PDF. Well it was as it's the only reliable format. The gaming club also stated they had been trying to get hold of me. I had received no phone call or email from them for days since I sent the statement in. Seems funny they can email me and call me with bonus offers. Today is the 3rd of May 2015. Almost a month since making the withdrawal. I'm not impressed since they state that payments will be made within 5 to 10 days
Complaint Info
Disputed casino
Reason
AskGamblers
Dear @Thehoff21,
Any update considering your complaint? Thank you.
Gaming Club Casino Complaints
- 2 of 7 resolved
- 3 days avg response
- 4 days avg complaint life
- 703 USD avg amount
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Resolved
Gaming Club Casino - Still no verification and sign from my withdrawal after a month of waiting
€2,900
Resolved
Gaming Club Casino - Still no verification and sign from my withdrawal after a month of waiting
Dear all, since the 06.05.20 im gonna try to cash out my winnings of 2.900 EUR.Since that day I have send 4x my ecopayz details, the details that this ...
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Unresolved
Gaming Club Casino - Confiscated winnings without explaining anything
$1,320
Unresolved
Gaming Club Casino - Confiscated winnings without explaining anything
I registered in Gaming Club Casino on April 12, made my first deposit of $100 got a welcom bonus and lost. Then I made the second deposit of $100, got ...
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Resolved
Gaming Club Casino - 7 days and still no payment
$330
Resolved
Gaming Club Casino - 7 days and still no payment
I requested a withdrawal back to my credit card 7 days ago. It has been sitting in 'work in progress' status for 7 days. I have had no communication ...
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Unresolved
The Gaming Club - Account Re-opened even after a gambling problem was confirmed
Unresolved
The Gaming Club - Account Re-opened even after a gambling problem was confirmed
I clearly have a gambling problem and this was stated through the online chat feature after already losing $15000 over the course of 2 days. I said ...
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