No response about withdrawal
This casino is useless, i requested a withdrawal amount of $100 AUD, I was then asked to send in documents to verify my account (which i did) a few days later i received an email saying my documents were all approved and they would get my withdrawal processed. That was all going fine i was receiving regular emails giving me an update. Until the final email came through saying " your withdrawal is scheduled to go out this week" i let a few days go past and then email and live chatted asking if my money has been sent through to my account yet. Its been 2 weeks now of me constantly emailing to double check if my money has been processed and i have not been sent one single reply from finance@crazywinners.com , william@crazywinners.com or angela@crazywinners.com, i am not one to complain but i seriously have lost my patience with the casino. The live chat people ain't any help either !!!!
CrazyWinners Casino Complaint Stats
Resolved
23 / 32
Avg. Amount
$560
Avg. Complaint Duration
8 days
Avg. Response Time
2 days
CrazyWinners Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 21 out of 30 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.