Ag Awards

Las Vegas USA Casino - No payment of winnings after 3 and a half weeks

Complaint Info
Disputed casino Las Vegas USA Casino
Reason Delayed payment
Amount $ 2800
Posted on March 16, 2016

I have been waiting 3 1/2 weeks for my direct deposit payouts totaling $2800 from Las Vegas USA, Many attempts at phone calls that never get answered, Numerous chats online with finance and I never get an answer.

Posted on March 18, 2016

Hello titopuente,
Our Finance Department has recently contacted you and your first payment details will be sent by them to you directly. Thank you.

Posted on March 21, 2016

Dear @titopuente,

Any news? Thank you.

Posted on March 23, 2016

I received a check for $2000. They still owe me a balance of $800 that has still not been processed yet. This issue has not yet been resolved.

Posted on April 1, 2016

The case has been reopened upon the casino's request and we would like to give it one more chance for a successful resolution.

Posted on April 1, 2016

I received the final $800 payment after 40 days. The issue had been resolved. I will not be visiting that site again.

Posted on April 1, 2016

Based on player's last comment, we consider this case as resolved and it is now officially closed.

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