I have over a regular period lost tens of thousands of Euros to this casino. Finally built credit up to 40,000 Euros and definately havent broken any rules, such as the rediculous 30% of bonus rule etc.
I tried to withdraw just 2,000 after their so called VIP rep Katie phoned me to say they couldnt do a larger amount as "they had payout issues and could not DO more than 2k". So waited ages for 2k then got message saying there was "irregular betting patterns" and couldnt pay out plus they stole my 40,000 Euros and credit now just 100 Euros!!
I havent broken any rule, we all know they have cheated me and expect me just to go away (wont happen).
Obviously tried lots of times to speak to them but guess what, thet ignore all contact.