Parklane Casino - Unjustified Winnings Confiscation

Dennis Moess Germany
posted on April 11, 2016.

For the first time - im sorry about my bad english

Yesterday i played at parklanecasino. after deposit 100€ and play - and deposit 250€ again i made a win and choose to made a withdraw / payout.
today i get an email from parklane that my payout is declined because i have more than 30% bet from my deposit.

Exactly they say that there was a rest of the 100€ and so its ilegal to play with a bet of 50€ - so they cancelled the hole win of 4.100€?

Is it legal to say there is a rest of the 100 - so you cant bet 30€ or more euro - when the last payin was 250€?

The T&C below:

15.2. We reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play.
"Irregular play" includes, inter alia:
Placing total bets equal to or greater than 30% of the value of the deposit currently in play.
Using Martingale, double-up and similar systems and strategies.
In cases where a bonus was received, prior to the wager requirements for the bonus having been met, “Irregular play” additionally includes:
Placing total bets equal to or greater than 30% of the value of the bonus credited to the player account.
Even money bets on Roulette and other relevant games
“Total bets” is defined as the sum of individual bets (lines, chips, hands, etc.) within a round, i.e., the total bet amount when clicking the “spin” or “play” or equivalent button.

posted on April 12, 2016.

Hi Ruhrpotter,

We are currently looking into the issue.

Kind Regards,

Parklane Casino Support

Dennis Moess Germany
posted on April 13, 2016.

ok im waiting