Monarchs Online Casino - Will not pay out winnings

This is a relatively new casino so it had no reviews. It's top game. I have made several depsoits there and received a $15 no deposit bonus. The wagering requirement is 75 times! I know a lot. But I did it with $100 to withdraw. I sent in all the required documents and faxback forms and they said they had recieved them. It's funny ever since then, when I login to my account, they give me new comp points to play with. At one time it totaled around three hundred dollars in bonus money. So I got concerned and asked if my 100 dollars was included in this. They cannot seem to give me an answer. You can't request a withdrawal until the documents have been verified. I keep on asking if the documents have been verified and no one can give me a correct answer. I email with no response as there is not a number. But everyday a new comp to play with. I don't take them seriously anymore and I don't expect to get paid. I won't be making anymore deposits if this is what it is like to try to get a $100 win. Word of warning, watch out for Monarch's casino, cause even when you win you really lose.

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Dear @sunnlylots1,

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