Askgamblers Hello, Hello Monarchs Casino.
I have some problems with this casino and hope to be said once and resolved.
In a few days I wagered a no deposit bonus, maximum withdrawal is € 150.
I talked to the live chat and they told me you have to send some documents.
They want a copy of utility bill color! Utility bills I have no color, only black and white.
I sent and copies of ID and authorized form.
They want two copies of credit card although I do not use credit card.Just use neteller and deposits and withdrawals.
Do not know why but I think I want to hinder the process of withdrawal.
I really need to go to the bank to make my credit card!? On their website appears NETELLER as a payment method.It makes no sense to make my credit card.
I will not ever use a credit card to withdraw or deposit money, just neteller.
Please approve my request for withdrawal sooner because anyway I noticed that a little hard to answer emails sent.
Sorry for my bad english P.S
Thanks Askgamblers, Thanks Monarchs casino
TICKET ID : 2752557