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Miami Club Casino - MANIPULATED GAMES?!

RESOLVED
Complaint Info
Disputed casino Miami Club Casino
Reason Software fairness
Posted on May 16, 2014

Hi, i have been using this casino for weeks and after $3,500 loss, i got in shock and decide to do a quick test in a european roulette to see what could happened and this is what i figure out....i cover all the possible outcome excepting a few.. And i got those more than 20 times in a roll !!! Witch is impossible in a "random" real life roulette... Be careful with these sharks plus their bonus is only valid in the games that they want..and they have the craziest wager requirements ever up to $4,500 before you can cash out !!! A difference with other casino that you need to play 40 times with no restrictions...


Posted on January 22, 2014

Hello.

While sharing with online community I think will be fair to mention all the details. I will like to note that for Miami Club we have no restrictions on bonuses either for bet or games. The only excluded game for our bonuses is European Roulette.

So the statement “their bonus is only valid in the games that they want.” actually means that we want our players to play all the games excluding European Roulette.

And we have also bonuses with low playthru so our players can chose the one they will take.

As for the games they are tested for fair payouts and the certificate provided by Eliot Jacobson, Ph. D., may be found on our site so the games are not manipulated.

I assume you mean by test your last deposit that didn't go as you expected playing European roulette, not as the previous one. So let’s mention about your previous deposit, you had $1800 win with only $100 bet and you raise the balance till over $3,800. And I assume you know that is possible to win once you saw that balance in your account. I hope next time will be your lucky day and you will be one of our winners. Since you played your last deposit without a bonus, you are welcome to contact us and receive the 25% cashback bonus. This bonus holds only 10X playthru.

Try your luck !

Eva

Miami Club Casino

Posted on January 25, 2014

Manipulated games and a lot of many other complaints...what kind of casino is this? OMG?

Posted on January 27, 2014

We are a casino with many winners and happy players and we do our best to have the best promotions, games and customer support

AskGamblers
Posted on May 16, 2014

Dear @lasombradom,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

Miami Club Casino Complaints

  • 14 of 16 resolved
  • 1 day avg response
  • 1 month avg complaint life
  • 701 USD avg amount

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