I have been playing on LSbet.com and the casino is not too bad other than the netent side of the games choice is typical netent patterns (feast or famine-bust)
I have a big work contract on so obviously do not want to be tempted to play for a while so i asked them to lock me out for a month which has always been very easy with other casinos and most of the time possible with a multiple choice calendar on the actual site along with deposit/playing limits.
LSbet.com has no information or options at all on their site and indeed no page of "responsible gaming".
I therefore emailed LSbet.com and asked them to lock my account out for a month.
This is the reply i got back but be warned, you might be in fits of laughter when you read it.
"Dear XXXX XXXX,
For security reasons, before closing any account LSbet.com is required to verify identity of its customers. To complete this process, please send us the following documents:
*Official letter containing your Full Name and LSbet.com account details, and describing the reason for closing your account. This letter must be printed, signed by you, and scanned.
*A picture of yourself holding the above letter, where we can clearly see your face and your signature.
You can send us these documents by email to [email protected]
Only after we receive these documents, your account will be closed permanently and respective notification letter will be sent to you.
Now bear in mind even though this reply is very silly i have already been verified by them by sending all my documents, passport, all ID etc.
I have now told them that i have a gambling problem as under US, UK and Euro law they have to quickly close my account as part of their comittment to player safety so i will see what comes of that.