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Ladbrokes Casino closing account due to Collusion in Poker

UNRESOLVED
Complaint Info
Disputed casino Ladbrokes Casino
Reason Account closure
Amount € 375
Posted on July 1, 2015

So after trying out the Poker in ladbrokes at cashgames tables ive had a pretty smooth and long session turning my 100€ deposit into around 375€.
Finishing on that i decided to play a bit of slots and then rest for the day and withdraw the money.

The next day i receive a mail that my account is suspended and running through a routine security check and that i need to send documents to them.
Done that.
Got an E-Mail that my documents have been approved and my account has been updated accordingly.

Several days later i ask the Support why my Account is still suspended.

They answer with this:

Thank you for contacting us regarding your account: Moxy321.

Please be advised that your account has been closed and will not be re-opened.
If we can be of any further assistance, please contact us again and we will be happy to help you.
Kind regards,
Bob
Customer Services Agent
Ladbrokes

Posted on July 3, 2015

Is there any response to scamming me off my money ladbrokes?

Posted on July 3, 2015

Is there any response to falsly keep me off my money ladbrokes?

Ladbrokes Casino Complaints

  • 18 of 37 resolved
  • 3 days avg response
  • 1 week avg complaint life
  • 2,564 USD avg amount

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