Kineko Casino - The withdrawal of funds in the pending has been going on for a month

Dear @levmironov34,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hello. I set withdrawals of 6.5 LTC and 1 LTC

Dear @levmironov34, Dear Askgambler Team,

All withdrawals have been processed and paid out to the player.

Both withdrawals from April 24th were temporarily put on hold due to a standard investigation into suspicious sports betting behaviors by multiple players on our platform during that time. As a consequence, levmironov34's bets were also checked but were deemed legitimate by both our in-house and external risk management teams.

The player can continue to deposit, play, and withdraw freely.

Thank you for your patience.

Best regards,
Kineko

Dear @levmironov34,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.