Jackpot City Casino - winnings not put into my account

posted on March 24, 2012.

was playing the game called isis ,free spins came up had 42 coins up won 260.60 dollars error came up was taken back to lobby,when this happened i never received my winnings had 359.00 dollars in my account then i had won 260.60 dollars,they are investigating in the mean time im the one thats lost out because of there error so unfair

posted on March 26, 2012.


I'm sure the support will soon clear the issue for you, if there is some problems in the resolution, please post it here, but I'm quite sure all will be sorted out...



All Jackpots Representative

posted on March 30, 2012.

 kathleen, have you contacted casino support?

posted on April 3, 2012.

 Anything else to be added here, before closing this complaint?

posted on April 9, 2012.

 Due to inactivity of the submitter, this complaint is considered withdrawn and the case solved!!