Withdrawal Still ''In Progress''
I set up a withdrawal on 5/31/2016 and it's now 7/11/16 and I still haven't been paid. I've emailed back and forth with the finance department and they said I should be getting my money soon. My withdrawal request has been "in progress" for well over a week now.
Taken from the Slots Plus website: "Your request is 'In Progress' and our team is awaiting confirmation from the payment processor regarding the fulfilment of your request. Normally, your request will not be in this state for more than a few minutes."
It's been a lot more than a few minutes. I tried emailing Slots Plus again today and now they're not even bothering replying to my email.
Taken from the Slots Plus website: "Your request is 'In Progress' and our team is awaiting confirmation from the payment processor regarding the fulfilment of your request. Normally, your request will not be in this state for more than a few minutes."
It's been a lot more than a few minutes. I tried emailing Slots Plus again today and now they're not even bothering replying to my email.
Slots Plus Casino Complaint Stats
Resolved
20 / 49
Avg. Amount
$2,279
Avg. Complaint Duration
10 days
Avg. Response Time
3 days
Slots Plus Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 17 out of 42 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.