I have to re-submit this complaint because I made the mistake of letting my original one run out of time because I took the word of the cashier as gold.
I understand there are reported problems with the ACH processor used weeks ago. I also understand that you have limited information on the status of funds you released to this payment processor.
Here is my problem. I have $12k in winnings that I have yet to receive a dime of. My first 4k was requested on the 1st of june. Today is the 29th and I was told by the cashier last week that my initial 4k would hit my bank account today, which didn't happpen.
I have another 4k sitting in pending since the 27th and another 4k to withdraw after that.
I find it difficult to swallow that the club world group doesn't know what is going on. It's not like I'm waiting for just a few hundred dollars here.