I processed my winnings on the 5th of. August 2013. I rung them on the 7th of August 2013 and they said that everything had been verified and to wait. up to 5 days for my withdrawal.
Now it is the 5th of september 2013 and ive been ringing them every couple of days and they still say my withdrawal is in the final stages and with their finance company. They told me once again to ring back in 24 hours so they could speak to there finance team but this has been going on way to long.
They support team has been no help at all and ive got plans with this money and would like to no why my withdrawal has not been processed yet and put in to my bank.
Grandreef has not contacted or emailed me why they havent processed my winnings and why its still in the pending withdrawals on their website.
I am getting really annoyed could some one help me please