Ag Awards

Grand Reef Casino - Over 1 month to process payout

Complaint Info
Disputed casino Grand Reef Casino
Reason Delayed payment
Amount $ 650
Posted on August 30, 2014

New here but just a heads up - I joined Grand Reef Casino after getting a bit tired of the Viper based ones and looking for something different. I usually try and withdraw some winnings before committing to further gaming at a site. I made a withdrawal request on December 12th and despite numerous affirmations from online support it would be actioned I still have not had it resolved. Its only $650.00 CAD and this makes me think more dubious things are afoot here given all the complaints I see. Be wary.

Posted on February 12, 2014

 The complaint was reopened upon player's request.

Posted on August 30, 2014

We got an information from the casino that you were paid on 12th of March 2014. Dear @InterloperX, can you confirm, thank you.

Posted on September 2, 2014

Hi @InterloperX if you could please confirm receipt of payment that would be awesome in assisting me with ensuring you have received your payment, and I can mark this case as resolved.

All the best,

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