Grand Reef Casino - No winnings paid out

posted on March 20, 2014.

I have won on 08/02/2014 £1500.00 and requested withdrawal by bank draft cheque ,on the casino side the information was that I have to wait up to 21 days for my winnings,so far has been 40 days and I still did not received my check ,contacted their customer service by email and I keep getting replies that my winnings be process shortly -that's not good enough !!!!!!

posted on August 30, 2014.

We got an information from the casino that you were paid on 9th of July 2014. Dear @pirania1951, can you please confirm, thank you.

posted on September 2, 2014.

Hi @Pirania1951 if you could please confirm receipt of payment that would be awesome in assisting me with ensuring you have received your payment, and I can mark this case as resolved.

All the best,