hello, just wanted to let fellow Canadians and everyone else know that Grand Reef Casino proves to be extreemly difficult if you win anything, oh they have no trouble taking your $$ with only a credit card number, but when you win watch out. I opened an account and won $7000.00 on Keno. the next day my account was "locked for security reasons" and to contact customer support, i called several times and continued try and get my account un-locked, they required photo id, credit card, and a signed form that took me a full day to finally get, now they say all my information is being reviewed??
I just want to play there and can't, now i can't access my winnings or anything....i can't imagine what cashing out will be like??...if i ever get access again
any help would be great