Buzz Slots Casino - Free spins not given after deposit - only excuses

posted on April 8, 2015.

I googled my problem and found that a player here had the same problem.

Buzzslots didnt credit my free spins although I followed their terms to the detail. At first they told me they would give the spins after holiday, then later and finally they said they wont credit unless i make another deposit.

They are doing rogue stuff by promising something and baiting the players to deposit. They are repeat offenders. I hope i get my spins as promised.

Not recommended

posted on April 9, 2015.

Hi !

We only one important rule for our welcome free spins.

All free spins wins must be wagered x40 before any withdrawal will be processed.

All players on BuzzSlots to this point understand that rule and have no problem with it(we need to have that rule because we credit all welcome free spins manually after deposit). All players can withdrawal at any point but if they do it we will not be credit any bonus or free spins. This rule is more and less standrad on all online casinos. If you withdrawal before you been credit free spins or bonus it will be forfeited.

This player deposit and withdrawal within 20 min and ask for the free spins. I have offer this player to deposit again and wait until we have credit him the welcome free spins, but he was not interested in that offer. (normally we credit free spins within 24h ,on weekends and holidays it could sometimes take a little bit longer). As all can see below we have resolved every single complain,

The offer is still open to you(and to all players that would like to have 1000 freespins for 200 euro deposit), deposit and you will get your welcome free spins .

Kind Regards


posted on April 9, 2015.

I did not break that or any of their rules. They did not write in the terms that I must not withdraw my original deposit. I wagered it thru once, and made a withdrawal.

The rules only stipulate that free spins winnings can not be withdrawed instantly. I never received the free spins, so I did NOT break that rule.

There was no term that limits the original deposit amount to be withdrawed, only free spins winnings. There was no term saying that I would not get the free spins if I withdrew the deposit after playing with it. I risked the whole deposit of 200 euros in their games.

They are trying to avoid crediting the spins.

posted on April 13, 2015.

This complaint is resolved. We recommend to the player to read terms of bonus use or free spins, or to contact a customer support of the casino. Player need to contact a casino if he saw that he didn't get free spins, before he request a withdrawal.