Cool Cat Casino - Delayed withdrawal

Fennie Washington United States
posted on May 18, 2016.

o 3/21/16 I requested two separate withdrawls from cool cat casino, one for 475.00 & another for 125.00 for a grand total of 600.00.we are approaching may 21st and I still have not received my money, I have talked to several representatives from cool cat and have had no resolve as of this writing 5/17/16 tell me what do I need to do toget my pay out, it is only fair since we are asked to pay right up with our deposits or else we can't play i think that the casino should be held to the same standards. I can under stand a week or two but two months and counting is unacceptable by any standard sounds i]like they need more help!

posted on May 20, 2016.

Hi fb_102­095­018­826­93552--

I'm so sorry about the delays and frustration you've experienced with this.

After reviewing your account, I do see that your payments have gone off and I would expect to see the tracking by mid-week, next week. As soon as I receive your tracking, I'll report back here.

All the best,


posted on May 24, 2016.

Hi fb_102­­09­5­0­18­­826­­93­552--

Just as with your other payment, I received your tracking AFTER you'd already received these payments. I'm very happy this has now been sorted out for you. ;-)

I wish you all the best,


posted on May 28, 2016.

Dear Fennie,

Did you received your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.