Fairspin Casino - Casino is not paying out the money for 5 days

Dear @Vladossik,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Hello!

The Gaming Platform Team would like to take part in this complaint.

First and main point that we would like to mention now - the transaction that became a subject of this complaint has been successfully completed today.
We understand that transactions are a big part of the experience of every member of the Fairspin and we always care about every deposit/withdrawal.

According to the Terms and Conditions of the gaming platform withdrawal might take up to 10 banking days.
Every new member of the Fairspin agrees with that and all other points upon the registration.
With that fact we would like to mention that no process has been violated from the side of our Team.
Such a period of time can be required only for correct completion of that type of transaction.

We are really sorry that possible inconveniences have become a reason for complaint.
But you can always be sure that the Fairspin Team always follows all points of the Terms and Conditions and we always care about every transaction of every member.

Respectfully,
Fairspin!

Dear @Vladossik,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.