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Winbig 21 Casino - Difficulties with collecting winnings

UNRESOLVED
YMRICH66 United States
posted on August 7, 2017.

I requested my winnings be paid to me on June 30, 2017 I have met all of the requirements and have confirmed that with Joshua through the live chat, I have been told on at least 10 different occasions that I would receive my winnings on various different date. As of today my winnings have not been paid to me. I have emailed them several times as well as trying to call the number they have listed on their website with no success. I have attached a copy of an email from winbig21 finance dept that I received on June 30, 2017 I have received no other emails from them.
DearYVONNE,

Your cashout for 605.01 is under process.
Please contact us back in case of any further assistance.
Kind regards,
Winbig21 Support Team
Email - [email protected]
Call us Toll free:-
U.K +44-808-81349819
U.S +1-888 668 5258