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Diceland Casino wont pay my payout

UNRESOLVED
Complaint Info
Disputed casino Diceland Casino
Reason Delayed payment
jungleland United States Message
Posted on May 16, 2014

The name of the casino is Diceland Casino I logged in on 5/17/2011 and there was a 15.00 USD bonus in my account, I never asked for this bonus. I played this bonus and I hit a jackpot of 4,000.00 on video poker. I played off the playthrough bonus and gave back the casino 1600.00 of the jackpot and withdrew 2400.00. I recieved an e-mail today from Stuart S. of Diceland Casino today at 9:31am informing me that they will only give me 150.00 of that pending withdrawl because of this measly little bonus that they put in my account. This is not right and I feel not fair gaming either. I e-mailed them a response today saying just that I want my 2400.00 not 150.00. Please help me or lead me in the right direction to collect my money.


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