I have been ripped off to the tune of 4K by this casino. I joined on Saturday, and sent an email to their support requesting a deposit limit of 100.00 pounds per week. This was ignored and I was able to make several deposits totalling 4000.00 pounds. I did have a bit o luck near the end, got up to 6700.00 and requested a withdrawal. I requested a lock on my account for 2 days on Sunday until the withdrawal was processed, but I was told by livechat on Monday that it had been processed and was on its way to my bank. I then got the account reopened as I thought there would be no temptation for me to gamble this money away as it would not be waiting in my casino account, but I was wrong and stupidly played it all away. I now feel completely sick and wish they had put in place the deposit limit I had requested. I work hard to earn this money, and my planned holiday for this year has just gone down the drain.