I made a withdraw request on April 13, 2014. Prior to making this request I submitted my verification forms to the casino on April 5, 2014. I did received communication from them on April 7th thanking me for submitting my documentation and then requesting that I be available for a phone call to finish the verification process. I received this phone call on April 10th. I have made multiple email requests for further information and when my withdraw would be processed and paid out, I have received email response with support ticket numbers but have not received further response, my latest support ticket number is 2390010.
Please assist me in getting this withdraw processed.