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Cleos Vip Room - Delayed Payment

RESOLVED
Complaint Info
Disputed casino Cleos Vip Room
Reason Delayed payment
Posted on May 30, 2014

I requested a withdrawal on 4/30/14 and received an email that the withdrawal would be processed within 5 to 12 business days. As of today 5/20/14 the withdrawal is still showing as "requested" in my casino account. I submitted all the requested documentation and I have emailed support twice to only receive emails stating they are working with their processor. Please help.

Posted on May 23, 2014

Dear askgamblers,

The player's payment has been processed and we will be sending her tracking number very soon. Our apologies about the delay.

Regards,

Posted on May 23, 2014

I received the "Congratulations" email today. I'm just waiting for the tracking number & I will post when I receive it.

AskGamblers
Posted on May 26, 2014

Please inform us is this issue [email protected] did you get your funds? Thank you.

Posted on May 27, 2014

As of today I have not received the tracking number nor have I received the funds.

AskGamblers
Posted on May 29, 2014

@kobebaby any news?

Posted on May 29, 2014

I received an email today stating I will receive the tracking number today or tomorrow. As of today I have not received the tracking number & I will post if I receive it this evening or tomorrow.

Posted on May 29, 2014

Dear askgamblers,

The player has just been sent her tracking number.

Regards,

Posted on May 30, 2014

I received the tracking number & the check is scheduled to be delivered Tuesday, June 3rd. Thanks for your help.

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